SVI Status

It has come to our attention that the recent server upgrade on our shared hosting server spear.garlic.com has caused some older versions of osCommerce to break. The most common issues are blank pages, or database errors.

We have determined the cause to be an issue with older versions of osCommerce not working well with PHP5. Since PHP4 had an End of Life (EOL) of 12/31/2007, and because of the upgrade to PHP5, it has caused these errors to arise.

To fix this issue, we are urging all customers who use osCommerce to make sure they are using the most current version of osCommerce - v2.2 Release Candidate 2a.

This issue should only effect customers who chose to manually install osCommerce. If you chose to install osCommerce through Installatron, our easy to use script installer, you should not experience this issue.

We will be terminating support for Microsoft FrontPage Server Extensions on our shared hosting machines today. This is due to Microsoft no longer supporting their FrontPage Server Extensions. Microsoft has terminated support for FrontPage Server Extensions as of June 30th, 2006.

Microsoft has introduced an alternative to FrontPage called Microsoft Expression. This program has replaced FrontPage in the recent years, and all users are suggested to upgrade to this version to increase compatibility with our servers. More information on Microsoft Expression can be found at http://www.microsoft.com/expression/

Since Microsoft has officially terminated support for FrontPage Server Extensions, South Valley Internet must follow suit in order to provide the security you deserve.

All customers who are on the servers in which the FrontPage Server Extensions are being removed from have already been notified several weeks ago. If you don’t know what FrontPage Server Extensions are, or if you did not get the e-mail, you are not effected and can safely disregard this notice.

Thank you for being a valued customer of South Valley Internet!

We have concluded our scheduled maintenance and have restored service to the phone system.

Our phone system is currently down so we can perform some scheduled maintenance in our Network Operations Center. While this is down, you will not be able to call our contact number for company information or technical support. We apologize for any inconvenience this causes.

Our weather server (weather.garlic.com), along with our online billing management system (platypus-public.garlic.com) are down due to scheduled maintenance. Service should be restored by midnight. We apologize for any inconvenience.

Verizon has corrected the problem in the Gilroy CO. The problem originated from an AT&T T3 line outage. AT&T reprovisioned the circuit, restoring service.

There has been an outage in the Gilroy area that is effecting all Verizon DSL customers. Verizon technicians have been dispatched and are currently working on the issue. All other systems are up and fully operational.

The San Martin to Hollister Cross Connect has now been restored. Reason as to why it was down is currently unknown. We are working with Charter to determine the issue.

We are experiencing an issue with our primary cross connect between San Martin and Hollister. Some customers may experience high latency or slower than normal speeds. We expect to have an update from Charter shortly. All other systems are up and fully operational.

The outage has been resolved, service was restored at about 9:10pm.