We are upgrading the memory on one of our shared hosting servers - spear.garlic.com. Downtime is scheduled for 11:00pm PST. Total downtime expected is no more than 30 minutes.
No e-mail or data will be lost during this time.
At noon today (Eastern Standard Time), the long dead ORDB spam identification system began returning false positives as a way to get sleeping users to remove the ORDB query from their spam filters. The net effect: all mail is blocked on servers still configured to use the ORDB service, which was taken out of commission in December of 2006.
If you receive an e-mail about our domain being on a spam list, this is a false positive being issued by ORDB. This is not an issue with our servers - it is an issue with the server where the e-mail address you sent your message to resides. More than likely these companies have already received notification and are in the process of fixing this.
None of South Valley Internet’s domains or e-mails are blacklisted.
Uebimiau, one of three Web E-mail clients that we offer all SVI shared hosting customers, has reached its End of Life due to huge amounts of security issues that were unable to be resolved. SVI looks out for your security, and with that said, SVI has terminated it offering of Uebimiau. In its place you will find Clean Webmail, an easy to use webmail client.
To start using Clean Webmail, point your browser to http://YOURDOMAINNAME/webmail - replace YOURDOMAINNAME with your actual domain name.
Alternatively, you can use our other two Webmail clients - Squirrelmail or Roundcube.
Please visit https://svi.garlic.com/webmail to have access to all three webmail clients in one location.
It has come to our attention that the recent server upgrade on our shared hosting server spear.garlic.com has caused some older versions of osCommerce to break. The most common issues are blank pages, or database errors.
We have determined the cause to be an issue with older versions of osCommerce not working well with PHP5. Since PHP4 had an End of Life (EOL) of 12/31/2007, and because of the upgrade to PHP5, it has caused these errors to arise.
To fix this issue, we are urging all customers who use osCommerce to make sure they are using the most current version of osCommerce - v2.2 Release Candidate 2a.
This issue should only effect customers who chose to manually install osCommerce. If you chose to install osCommerce through Installatron, our easy to use script installer, you should not experience this issue.
We will be terminating support for Microsoft FrontPage Server Extensions on our shared hosting machines today. This is due to Microsoft no longer supporting their FrontPage Server Extensions. Microsoft has terminated support for FrontPage Server Extensions as of June 30th, 2006.
Microsoft has introduced an alternative to FrontPage called Microsoft Expression. This program has replaced FrontPage in the recent years, and all users are suggested to upgrade to this version to increase compatibility with our servers. More information on Microsoft Expression can be found at http://www.microsoft.com/expression/
Since Microsoft has officially terminated support for FrontPage Server Extensions, South Valley Internet must follow suit in order to provide the security you deserve.
All customers who are on the servers in which the FrontPage Server Extensions are being removed from have already been notified several weeks ago. If you don’t know what FrontPage Server Extensions are, or if you did not get the e-mail, you are not effected and can safely disregard this notice.
Thank you for being a valued customer of South Valley Internet!
We have concluded our scheduled maintenance and have restored service to the phone system.
Our phone system is currently down so we can perform some scheduled maintenance in our Network Operations Center. While this is down, you will not be able to call our contact number for company information or technical support. We apologize for any inconvenience this causes.
Our weather server (weather.garlic.com), along with our online billing management system (platypus-public.garlic.com) are down due to scheduled maintenance. Service should be restored by midnight. We apologize for any inconvenience.
Verizon has corrected the problem in the Gilroy CO. The problem originated from an AT&T T3 line outage. AT&T reprovisioned the circuit, restoring service.
There has been an outage in the Gilroy area that is effecting all Verizon DSL customers. Verizon technicians have been dispatched and are currently working on the issue. All other systems are up and fully operational.