Customers with domain email hosted on Spear had problems sending email this morning. One of the domains hosted on Spear was subject to an attack that seems to have started around 8:30am PST. We became aware that there was some kind of issue at 8:45am PST. We identified the problem, and formulated a solution that [...]
We had a system-wide email and dial-up issue that started about 9:30pm last night. The problem was intermitted until about 2:30am, when both systems went down entirely.
We identified a software issue, corrected it, and both services were fully restored at around 12:30pm.
Due to the nature of the issue, we will be needing to build a [...]
Starting Saturday night, 6/7/2008 at 11:00PM PST, we are performing scheduled maintenance on our garlic.com e-mail server. During this time you will notice intermittent connectivity issues with your garlic.com e-mail account. This will affect both sending and receiving of e-mail.
The scheduled time frame for this server maintenance is 6/7/2008 11:00PM PST to 6/8/2008 3:00AM PST. [...]
We are experiencing some speed issues with our garlic.com e-mail server. Our technicians are currently looking into the issue.
Please note that this affects only customers with a garlic.com e-mail address. All domain-based shared hosting accounts are not affected.
All other systems are up and fully operational.
We are currently experiencing an issue with our mail server. We are aware of the issue and are working on the resolution. We should have this resolved shortly.
We appreciate your patience during this time.
We will be performing some updates to a few pieces of hardware in our DataCenter Wednesday night starting at 11:45PM PST. During this time we will be upgrading the 2.6.9 kernel on our mail server cluster to 2.6.25, which is expected to increase performance. We have been noticing some slight hiccups recently in the mail [...]
This is to let all shared hosting customers on spear.garlic.com aware that the final phase has been complete. All of your accounts have been restored on the new server, and the new server is working flawlessly.
If you are experiencing issues with your domain-based e-mail or your web site, or anything related to spear.garlic.com please let [...]
Most of the web sites from the old spear.garlic.com have now been migrated to the new machine. Some of you may experience missing e-mails from the past few days - they will arrive in your mailbox shortly.
Thank you all for your patience and understanding during this migration/server update.
We will continue the second and final phase in migrating our customers onto a new shared hosting server.
Starting Monday night at 11:00PM PST, we will be taking the existing spear.garlic.com shared hosting server and are replacing it with a new machine. This will alleviate all issues with speed on the box. The process should take [...]
Please make sure your mail account is set to the following settings:
Incoming Mail Server Information:
- mail.garlic.com
Outgoing Mail Server Information:
- mail.garlic.com
- Port 587
- “My Server Requires Authentication” box is checked
If you are wondering why your e-mail has stopped sending all of a sudden, we made some changes to protect our garlic.com customers from spam. This [...]